WHAT IS THE NEED FOR A PATIENT PORTAL?

The Growing Demand for Patient Services
Millions of hospital patients and their families need support services that go beyond traditional healthcare requirements.

Nurses field most questions and spend a great deal of time doing so. With staffing shortages, nurses say they barely have time to complete their required duties. As much as they would like to help, staffs don’t always have time to deal with patient education, in-room entertainment, family needs, prescription fulfillment, and aftercare resources.

The Solution
Patient Portal bridges the gap between patients and service providers in a continuum of healthcare from home to hospital to home. To access Patient Portal's integrated suite of services, patients simply make one phone call to information center where highly trained staff offer personalized service, 24/7.

The Results
Patient Portal benefits all participants in the healthcare sphere: patients, hospitals, staff, and partners.

• Patient care is enhanced by more timely information, education, and services. Patients value the attention from the hospital and Patient Portal during their stay and at home.
• Staff appreciates the ease and accessibility of patient information and services, which gives them more time to focus on healthcare.
• Staff also enjoys concierge services as an employee benefit, which improves job loyalty and retention.
• From pre-admitting through aftercare, hospitals become trusted partners with patients. Hospitals realize improved patient outcomes and reduced costs.
• Partners have access to millions of patients and their families for targeted marketing opportunities.

• Ability to send individual or mass emails to patients through secure encrypted messaging.
• Ability to automatically post current medications to patient portal.
• Ability to automatically post current medical record to patient portal.
• Ability to customize data which patient can access through patient portal.
• Ability to allow delegates to access secure message center.
• Ability to initiate medication renewals automatically from patient prescription renewal requests received through patient portal.
• Ability to receive patient demographic updates through patient portal.
• Ability to receive and initiate patient appointment requests automatically through patient portal.
• Ability of physician to access patient medical record directly upon receipt of secure message from patient.
• Web-based using Java technology
• Accessible with at the patient's home with just a username and password
• Intake forms (Demographic information integration)
• Subjective portion of SOAP note
• Appointment requests
• Messaging to doctor(s) and staff
• Lab results
• Prescription refills
• Full PM/EMR software integration
• Website integrated
• Password protected patient accounts
• Patient demographic information updates and modifications
• Prescription refill requests
• Patient intake/progress forms
• Automatic appointment scheduling
• Lab result access
• Past visit history
• Vitals history
• Automatic health maintenance reminders
• Patient/Doctor messaging system to/from the office
• EMR integrated